Privacy Policy
Effective Date: September 6, 2023
At Robert B. Somerville Co. Limited, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Personal Information We Collect
We may collect personal information from you when you interact with us, use our services, or visit our website. The personal information collected is to provide you with products or services we offer, including but not limited to the following:
- To perform analytics, administer surveys, or request feedback to improve and manage our relationship with you.
- To confirm or authenticate your Identity and ensure your information is correct and up to date.
- To comply with legal obligations and regulatory requirements.
- To communicate with you, Including responding to your inquiries and providing customer support.
- To provide and improve our products and services.
2. Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping providers, and IT support services. These service providers are contractually obligated to protect the confidentiality and security of your personal information.
- Legal Requirements: We may disclose your personal information if required by law, regulation, legal process, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction, subject to the acquirer assuming the obligations of this Privacy Policy.
- With Your Consent: We may share your personal Information with third parties for purposes not covered by the Privacy Policy If we have obtained your consent to do so.
3. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
4. Security Measures
We have rigorous security and safeguard processes and procedures to ensure the information we have about our customers remains safe from theft, loss, or unauthorized access. We ensure there Is a comparable level of protection for information that is processed for us by third parties.
5. Your Rights and Choices
You have certain rights regarding your personal information, which may include:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information we have about you.
- Withdrawal of Consent: If we rely on your consent to process your personal information, you can withdraw your consent at any time.
- Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.
6. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental or guardian consent. If you believe that we may have collected personal information from a child without proper consent, please contact us immediately.
7. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the effective date.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Robert B. Somerville Co. Limited
13176 Dufferin St., King City,
ON, Canada, L7B 1K5
905-833-3100
Inquiries@rbsomerville.com
Please note that this Privacy Policy is intended to provide a general overview of our practices and does not constitute a contractual agreement. This Privacy Policy available on our website, rbsomerville.com